Privacy Policy
Last Updated: 23 July, 2025
At 247Medu (247m.com.ng), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit and use our website and educational services.
Information We Collect
Personal Information
We collect only the minimum amount of personal information necessary to provide our educational services effectively:
Account Information: Basic details such as usernames, email addresses, and contact information required for account creation and service access
Educational Data: Information about your academic level, institution, and educational needs to provide relevant resources and opportunities
Service Requests: Details you provide when requesting research assistance, assignment help, or accessing past questions and educational materials
Communication Data: Messages or inquiries you send to us through contact forms, email, or phone communications
Optional User Data: Information you voluntarily provide through surveys, feedback forms, comments, or other interactive features
Automatically Collected Information
Analytics Data: General website usage statistics, traffic patterns, device types, browser information, page views, and user behavior for internal analysis and service improvement
Technical Data: IP addresses, cookies, session data, and similar tracking technologies as described below
Educational Usage Data: Information about which resources you access, download patterns, and engagement with our educational content
Third-Party Data Collection
We partner with third-party services that may collect additional information:
Google AdSense: Our website displays advertisements through Google AdSense, which may collect and use information about your visits to this and other websites to provide targeted advertisements. Google AdSense uses cookies and other tracking technologies for this purpose.
Google Analytics: We use Google Analytics to understand how visitors interact with our website and improve our services.
How We Use Your Information
We use collected information for the following purposes:
- Providing and maintaining our educational services including past questions, lesson notes, and research materials
- Creating and managing user accounts and profiles
- Processing requests for research assistance and assignment help
- Delivering scholarship and career opportunity notifications
- Improving website functionality and user experience
- Analyzing website performance and educational content usage patterns
- Communicating with users about services, updates, or inquiries
- Displaying relevant advertisements through our third-party partners
- Providing personalized educational recommendations and resources
- Processing payments for premium services and custom research work
Cookies and Tracking Technologies
Our website and third-party partners use cookies and similar technologies:
Essential Cookies: Required for basic website functionality, user authentication, and service delivery
Analytics Cookies: Help us understand how visitors interact with our educational content and website features
Advertising Cookies: Used by Google AdSense and other advertising partners to display relevant advertisements
Preference Cookies: Remember your educational preferences, language settings, and customized content choices
You can control cookie preferences through your browser settings, though disabling certain cookies may affect website functionality and your ability to access certain educational resources.
Data Sharing and Disclosure
We maintain strict policies regarding data sharing:
No Sale of Personal Data: We do not sell, rent, or trade your personal information to third parties for marketing purposes
Limited Internal Access: Within our organization, access to personal data is restricted to authorized personnel on a need-to-know basis
Educational Service Providers: We may share necessary information with trusted service providers who assist in delivering educational services, subject to confidentiality agreements
Third-Party Services: We may share necessary information with trusted service providers (such as Google AdSense, payment processors) who assist in website operations, subject to confidentiality agreements
Legal Requirements: We may disclose information when required by law, to protect our rights and safety, or to prevent fraudulent activities
Academic Institutions: With your consent, we may share relevant information with educational institutions for scholarship or academic opportunities
Data Security
We implement appropriate security measures to protect your information:
- Encryption of sensitive data during transmission and storage
- Secure password authentication for user accounts
- Regular security assessments and software updates
- Restricted access to personal information within our organization
- Secure payment processing systems for financial transactions
- Regular backup procedures to prevent data loss
Your Rights and Choices
You have several rights regarding your personal information:
Access and Review: Request to review the personal information we have collected about you
Correction: Update or correct inaccurate personal information in your account
Deletion: Request deletion of your personal information, subject to legal and operational requirements
Data Portability: Request a copy of your personal information in a portable format
Communication Preferences: Opt out of non-essential communications and marketing messages
Cookie Control: Manage cookie preferences through your browser settings
Service Withdrawal: Discontinue use of our services and request account closure
Third-Party Links and Services
Google Services
Our website integrates with various Google services:
Google AdSense: Our website participates in the Google AdSense program. Google’s use of advertising cookies enables it and its partners to serve ads based on your visits to our site and other sites on the Internet.
Google Analytics: We use Google Analytics to analyze website traffic and user behavior to improve our educational services.
You can learn more about Google’s privacy practices and advertising policies at:
Google Privacy Policy: https://policies.google.com/privacy
Google AdSense Privacy Policy: https://support.google.com/adsense/answer/48182
Google Analytics Privacy Policy: https://policies.google.com/privacy/partners
You may opt out of personalized advertising by visiting https://adssettings.google.com/ or opt out of Google Analytics by using the Google Analytics opt-out browser add-on (https://tools.google.com/dlpage/gaoptout).
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Specific retention periods include:
- Account information: Retained while your account is active and for up to 2 years after account closure
- Educational usage data: Retained for up to 3 years for service improvement purposes
- Communication records: Retained for up to 5 years for customer service and legal purposes
- Financial transaction data: Retained as required by applicable financial regulations
When information is no longer needed, we securely delete or anonymize it.
Children’s Privacy
While our educational services may be used by students of various ages, we do not knowingly collect personal information from children under 13 years of age without parental consent. If we become aware that we have collected such information without proper consent, we will take steps to delete it promptly. Parents and guardians can contact us to review, update, or delete their child’s information.
International Users
If you are accessing our website from outside Nigeria, please be aware that your information may be transferred to, stored, and processed in Nigeria where our servers are located. We ensure appropriate safeguards are in place for international data transfers.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable laws. We will notify users of significant changes by:
- Posting the updated policy on our website with a new “Last Updated” date
- Sending email notifications to registered users when appropriate
- Providing prominent notice on our website for material changes
- Requesting renewed consent where required by law
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: [email protected]
Phone: 08124755275
Office Address: United Estate, Lekki-Ajah, Lagos, Nigeria
Website: 247m.com.ng
We are committed to addressing privacy concerns promptly and satisfactorily within 30 days of receiving your inquiry.
By using 247Medu (247m.com.ng), you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.